How to solve iPhone sound is not working or what to do when sounds goes muted
How to solve iPhone sound is not working or what to do when
sounds goes muted
Your iPhone, iPad, or iPod
touch all have a built-in speaker system that allows you to hear sounds when
you play videos, music, or take phone calls. While some devices have more
speakers than others, that’s not to say that you will never have a problem with
any of them.
Speakers may fault, or user error may lead to problems with
the device’s settings that make sound inaudible. In this post, we’ll give you
some troubleshooting tips to follow if you can’t hear the sound
coming out of your iOS device.
Some reasons you can’t
hear your iOS device and how to fix
There are a countless of reasons
why you might be experiencing issues hearing your iPhone, whether it’s related
to ringtones, videos and music, or it sounds muffled. We’ll try to cover a few
main aspects of why this occurs, and then we’ll give you some tips on how
to troubleshoot.
Some of the causes you might be experiencing sound issues
are:
Your iPhone may be jammed
in silent mode
Problem: If your iPhone
is in silent mode, then you might not be able to hear your ringtones and other
notification sounds when people are trying to get in touch with you.
Fix: You can put
your iPhone back into ringer mode by using the ringer/silent switch on the side
of your iPhone. Some iPad models also have this same switch, so this tip could
also very well relate to iPad users.
Your device’s ringer
volume could be all the way down
Problem: If your
ringtones, text tones, and other sounds aren’t sounding when you get a
notification, but your videos and music are playing at a normal volume,
then this means your ringer volume is turned all the way down and your media
volume is turned up. These are two separate settings in iOS
Fix: To adjust your ringer volume, simply adjust the
volume with the volume buttons while no media is playing, or instead, go to Settings
> Sounds and drag the ringer and alerts volume slider to the desired
level.
Your device’s media volume could be all the way down
Problem: If you can’t
seem to hear music and videos, but your ringtone is loud and clear, then that’s
because your ringer volume is turned up, but your device’s separate media
volume level may be turned all the way down.
Fix: You can adjust
your device’s media volume separately from the ringer volume by dragging the
volume slider in Control Center.
Dust may be obstructing
your device’s speaker
Problem: If you use your
iOS device(s) in a dirty environment, check the speaker for obstructions like
dirt and grime. These things can easily get into the speaker grille of your
device and muffle sounds. One of the key indicators of a problem like this is
when your device’s sounds sounds distorted or muffled rather than clear and you
don’t have a case on.
Fix: Cleaning out
your device’s speaker grille can be a tedious task, but Apple recommends that
you should always use a soft-bristled brush. Personally, I have good luck being
extremely careful and using a toothpick. Not only is it nice and small and can
get into the Lightning port and speaker grille easily, but it is
effective at removing obstructions. If you choose to disobey Apple’s
recommendation like I do, you do so at your own risk however.
Your case may be
obstructing your device’s speaker
Problem: Some protective
cases that you use with your iPhone may be obstructing the noise and giving it
the effect of playing sound under water since the sound waves have nowhere to
go. Some highly-protective cases are known for causing muffling because you
trade off your user experience for protection, but never rule out that your
case could be the problem.
Fix: To see if your
case is causing the problem, remove it and try to listen to the sound again. If
it still sounds muffled or distorted, then the dust idea above may be your
culprit rather than the case itself. If it’s the case, you either need to find
a new brand, go without a case, or go deal with the problem.
Your Bluetooth headset
may be connected
Problem: If you
occasionally use a Bluetooth headset with your iPhone, then your
iPhone is set to automatically connect to it when it’s in range. When it
connects, iOS automatically uses AirPlay mirroring to direct all
sound to the Bluetooth headset.
In this scenario, what can happen is if you leave home
without your Bluetooth headset, your sound might work great when you’re out and
about, but when you come back home, sound might start to route to the Bluetooth
headset instead of through your iPhone, giving you the illusion that there’s no
sound because the iPhone is routing sound to the Bluetooth headset that you’re
not using instead.
Fix: You can either
turn Bluetooth off when you’re not using the Bluetooth headset, or you can turn
off the AirPlay connection between your iPhone and the Bluetooth headset. Since
I use an Apple Watch, turning off Bluetooth isn’t really an option for me.
Instead, I just open Control Center, tap on the AirPlay button, and choose the
iPhone speaker instead of the Bluetooth headset, and this makes the sound work
right on my iPhone again.
Other possible fixes
for sound issues
If any of the above issues didn’t relate to you, then there
are some other things you can do to try and fix your sound woes. Among those
are:
Turn your device off
and on again Or Restart Device
If it’s a software glitch, which can happen from time to
time, you might be able to fix it by simply turning your device off and on
again. Typically, a hard reset is the best, which can be done by pressing and
holding the power and Home button for 10 seconds until the iPhone
reboots.
Restore to the latest version of
iOS
It could be that something in the iOS software itself has
become corrupted and installing a fresh updated copy of iOS could solve the
problem by putting all your settings back in check.
Connect a headset and see if sound works
If you can’t hear anything with the built-in speakers after
trying all of the above steps, but are able to hear sounds via the headset when
a headset is connected, whether by way of the 3.5mm headphone jack or the
Bluetooth connection, there could be a problem with your built-in speaker(s).
If you believe an issue is tied to the built-in speakers,
then you will most likely have to visit an Apple Store to have your speaker
serviced. If the device is under warranty, it should be replaced for free.
Otherwise, you may be facing a bench and labor charge.
Assumption
Speaker problems can occur without cautionary, but being
armed with the knowledge to handle them can help you to troubleshoot these types
of issues.
Have you ever experienced sound problems on your iOS
devices? If yes, share what affected them and what fixed them below!
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